Training support representatives
This prompt targets customer service training experts by requesting an outline for a comprehensive training program for new business customer support representatives. The program should cover essential skills such as active listening, empathy, problem-solving, and extensive product knowledge. It aims to provide a practical and comprehensive training solution that can be implemented immediately to enhance the skills of customer support representatives. By following the guidelines and providing a well-structured training program, you can contribute to the improvement of customer service within the business.
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