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Negotiating with Aggressive Customers: Strategies for Success

Best for: Customer Service Representative, Sales Executive, Account Manager, Dispute Resolution Specialist, Mediator.

Negotiating with aggressive customers can be a challenging but critical skill in any customer-facing role. This prompt provides valuable strategies to help you effectively manage these interactions, defuse aggression, and reach mutually beneficial outcomes. By understanding the techniques outlined in the prompt, you can enhance your negotiation skills, preserve customer relationships, and maintain a positive and productive work environment.

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