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Negative customer reviews

Best for: Customer support representative, complaint resolution specialist, social media community manager, customer experience manager, public relations associate.

This prompt guides you to create a considerate and solution-oriented response to a customer who has left a negative review. The response should demonstrate empathy, professionalism, understanding, and regret for the customer's dissatisfaction. It should assure the customer that their concern has been heard and offer a suitable remedy to the problem.

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