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Measuring SaaS Subscription Growth and Customer Satisfaction

Best for: Product Manager, Growth Analyst, Customer Success Manager, Business Analyst, Head of SaaS.

The purpose of this prompt is to provide guidance on how to measure two key metrics for SaaS businesses: subscription growth and customer satisfaction. By understanding these metrics, businesses can assess the health of their subscription base, identify areas for improvement, and make data-driven decisions to drive growth and retain customers.

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