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Creating a Knowledge Base for Digital Products

Best for: Technical Writers, Product Managers, Customer Success Managers, Knowledge Base Administrators, User Experience Designers.

With the increasing sophistication and functionality of digital products, it's crucial to provide comprehensive and accessible documentation to assist users. This prompt offers guidance on building a knowledge base, a centralized repository of information, documentation, tutorials, and frequently asked questions (FAQs) specifically tailored to your digital product. By creating a knowledge base, you can enhance user experience, reduce support inquiries, and streamline the onboarding process.

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