Amazon FBA Customer Service and Seller Responsibilities
Amazon FBA (Fulfillment by Amazon) provides a comprehensive logistics and customer service solution for sellers. Sellers benefit from Amazon's vast infrastructure and experience in handling orders, shipping, and returns. Understanding Amazon FBA's customer service division's operations is crucial for sellers to ensure customer satisfaction. This prompt dives into the responsibilities of Amazon FBA in handling customer inquiries, resolving issues, and providing support. It also outlines the key responsibilities of sellers in ensuring customer satisfaction and maintaining a positive seller rating on Amazon.
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